Platform Rebuild

Pure Leisure

Platform Rebuild

Pure Leisure

Platform Rebuild

Pure Leisure

A complete platform rebuild aligned product discovery, holiday sales, and holiday home ownership into one cohesive ecosystem, simplifying user journeys and boosting engagement

A complete platform rebuild aligned product discovery, holiday sales, and holiday home ownership into one cohesive ecosystem, simplifying user journeys and boosting engagement

A complete platform rebuild aligned product discovery, holiday sales, and holiday home ownership into one cohesive ecosystem, simplifying user journeys and boosting engagement

Project Scope

Project Scope

Project Scope

Hospitality

B2C

Desktop + Mobile

Multi-Property

Design System

Role

Role

Role

Lead Product Designer

Lead Product Designer

Lead Product Designer

Platform

Platform

Platform

Wordpress

Wordpress

Wordpress

+28%

+28%

+28%

increase in holiday home bookings

1 Unified Platform

1 Unified Platform

1 Unified Platform

homes + holidays + parks

+6%

increase in holiday home purchases

Problem

The previous site separated holiday bookings and holiday home sales, confusing users and diluting conversion paths

Park navigation was complex, with too many clicks required to find relevant content

The platform lacked modern editorial tools and reusable components

Information architecture was fragmented, making scaling difficult

Problem

The previous site separated holiday bookings and holiday home sales, confusing users and diluting conversion paths

Park navigation was complex, with too many clicks required to find relevant content

The platform lacked modern editorial tools and reusable components

Information architecture was fragmented, making scaling difficult

Problem

The previous site separated holiday bookings and holiday home sales, confusing users and diluting conversion paths

Park navigation was complex, with too many clicks required to find relevant content

The platform lacked modern editorial tools and reusable components

Information architecture was fragmented, making scaling difficult

Information Architecture

Navigation and content hierarchy were redesigned to separate holidays from ownership journeys. Park-centric IA created clearer entry points and improved wayfinding

Information Architecture

Navigation and content hierarchy were redesigned to separate holidays from ownership journeys. Park-centric IA created clearer entry points and improved wayfinding

Information Architecture

Navigation and content hierarchy were redesigned to separate holidays from ownership journeys. Park-centric IA created clearer entry points and improved wayfinding

UX Strategy

Persona and journey mapping uncovered critical pain points and behaviours, helping us prioritise key UX improvements and shape a more intuitive site structure

UX Strategy

Persona and journey mapping uncovered critical pain points and behaviours, helping us prioritise key UX improvements and shape a more intuitive site structure

UX Strategy

Persona and journey mapping uncovered critical pain points and behaviours, helping us prioritise key UX improvements and shape a more intuitive site structure

Design System

A reusable component library and flexible editorial tools enabled rapid content updates. This created a consistent visual language across parks and product types

Design System

A reusable component library and flexible editorial tools enabled rapid content updates. This created a consistent visual language across parks and product types

Design System

A reusable component library and flexible editorial tools enabled rapid content updates. This created a consistent visual language across parks and product types

Homepage UI

The homepage was split into ownership and holiday journeys, balancing editorial storytelling with clear paths to conversion

Homepage UI

The homepage was split into ownership and holiday journeys, balancing editorial storytelling with clear paths to conversion

Homepage UI

The homepage was split into ownership and holiday journeys, balancing editorial storytelling with clear paths to conversion